Peppermill Resort Spa

July 2011 (Reno, NV) –The Peppermill Resort Spa Casino continues its commitment to improving the comfort, convenience and quality of its guest experience by implementing the All in One self service kiosk technology this summer. This technology will allow guests to perform a range of functions quickly and conveniently including check-in and check-out for hotel accommodations and printing of airline boarding passes as well as pre-registered online check-in.

The Intranet driven technology will also layer with SMS to offer such capabilities as guest-preferred text, email or voicemail notifications of room availability with eventual expansion to include smart services such as customized maps and tailored incentives and offers related to resort activities.
A total of 6 easily accessible kiosks will be installed at both the main hotel desk and the Peppermill’s new Tuscany Tower check-in desk. Says Pat Flynn, Director of Sales and Hotel Operations, “Whether our guests are visiting for business or pleasure, we want their experience to exceed expectations from beginning to end. The kiosk technology is a remarkable tool that will assist us in fulfilling that commitment.”

The Peppermill opened in 1971 as a simple coffee shop and lounge. Forty years later, the Peppermill Resort Spa Casino has become a Reno landmark, sprawling more than two million square feet, featuring 1,635 luxurious rooms and suites, two resort pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Cabaret Lounge, 24/7 gaming action, headliner entertainment, as well as the 43,000 square foot Spa & Salon Toscana and fitness center featuring the nation’s only Caldarium with indoor pool, sun deck and Secret Garden.

For more information, please visit the Peppermill online at www.peppermillreno.com.

Contact: Julia Jeffers-Peaua
775-689-7114
jjeffers@peppermillreno.com

June 21, 2011 (Reno, NV) –The Peppermill Resort Spa Casino in Reno, Nevada has earned the prestigious AAA Four Diamond rating for hospitality industry excellence. The rating, which is assigned by the Automobile Club of America, is awarded to hotels featuring upscale accommodations as well as an extensive array of amenities and a high degree of hospitality, service and attention to detail. “We are extremely honored to be part of an elite group of hotel properties to receive AAA’s Four Diamond status,” said Bill Paganetti, President of Peppermill Inc. “The passion, pride and dedication of our staff has made this achievement possible. This is their shining moment.”

The Peppermill opened in 1971 as a simple coffee shop and lounge. Forty years later, the Peppermill Resort Spa Casino has become a Reno landmark, sprawling more than two million square feet, featuring 1,635 luxurious rooms and suites, two resort pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Cabaret Lounge, 24/7 gaming action, headliner entertainment, as well as the 43,000 square foot Spa & Salon Toscana and fitness center featuring the nation’s only Caldarium with indoor pool, sun deck and Secret Garden.

For several years the Peppermill has been mindful to minimize the impact of operations on the environment while maintaining a premier level of service and experience for guests. Harnessed from a geothermal well on the Peppermill’s property, the Resort uses geothermal energy to heat both space and domestic water for the entire Resort. Paganetti stated, “Our expansions, enhancements and energy conservation efforts have culminated to bring guests a redefined resort experience, one we feel privileged to offer and uphold both today and for years to come.”

“We are honored to share this award with the community and our guests – past, present and future. We are committed to offering an exemplary balance of unparalleled service, luxury and value representative of the AAA Four Diamond rating,” said Paganetti. AAA Four Diamond properties represent just 3.6 percent of the 32,000 AAA/CAA approved and Diamond rated properties. More than 52 million members of AAA rely on the diamond rating to assist them when traveling.

Contact: Julia Jeffers-Peaua
775-689-7114
jjeffers@peppermillreno.com

August 23, 2011 (Reno, NV) – The Peppermill Resort Spa Casino is pleased to offer online check-in for our guests. No waiting in line when you arrive; use online check-in and simply pick up your room keys at our Express Check-In Kiosk. Use your computer to conveniently check in up to one day prior to your arrival. It’s that easy!

The Peppermill opened in 1971 as a simple coffee shop and lounge. Forty years later, the Peppermill Resort Spa Casino has become a Reno landmark, sprawling more than two million square feet, featuring 1,635 luxurious rooms and suites, two resort pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Cabaret Lounge, 24/7 gaming action, headliner entertainment, as well as the 43,000 square foot Spa & Salon Toscana and fitness center featuring the nation’s only Caldarium with indoor pool, sun deck and Secret Garden.

For more information, please visit the Peppermill online at www.peppermillreno.com.

Contact: Julia Jeffers-Peaua
775-689-7114
jjeffers@peppermillreno.com

March 2012 (Reno, NV) –With a total of 106,000 square feet of flexible, high-tech meeting space, including 62,000 square feet of clear-span space and capacity for 340 exhibit booths or 3,400 for dinner, Reno’s Peppermill Resort Spa Casino can accommodate events from an exclusive board meeting or private affair for a dozen, to a convention or trade show for thousands – and everything in between.

A quick look at the resort reveals 1,635 luxurious rooms and suites, two pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Cabaret Lounge, 24/7 gaming action, headliner entertainment as well as the 43,000 square foot Spa & Salon Toscana and fitness center featuring the nation’s only Caldarium with indoor pool, sun deck and Secret Garden.

Attention to detail is evident throughout the property. The completion of a $400 million expansion, which included the all-suite Tuscany Tower and Tuscany Events Center, inspired additional capital improvements at the resort. “Our ownership continues to show confidence in the Reno market by reinvesting in capital improvement projects at our property,” stated Bill Hughes, Director of Marketing Operations. “We are constantly striving to provide an exceptional product with great guest service.”

The resort recently completed a $15.8 million redesign of its Peppermill Tower, including a remake of all 395 hotel rooms in the tower as well as meeting spaces and the addition of a spectacular $2.3 million high-tech executive boardroom. “The upgrade of the property did not end with the expansion. The Tuscany development set a bar- our ballrooms and meeting rooms have all been raised to that standard,” said Pat Flynn, Executive Director of Hotel and Sales.

The stunning 17th floor, 4,000-square-foot, 2-story boardroom must be seen to be believed. Custom Walnut inlaid panels line the walls and ceiling. Imported red travertine, Italian marble and leather marry comfort and style. Hand-painted artwork, elegant lighting and luxurious amenities fill the room to create the perfect mix of style and function.

At the board table, meeting attendees will find 26 personalized workstations providing handmade ergonomic leather chairs, writing blotters and integrated one-touch lighting controls. An additional 20 handmade chairs allow a capacity of 46 with a traditional furniture grouping perfect for more casual conversation or an offline conference. Conferences and presentations are broadcast on six 65-inch strategically placed flat screens and accompanied by a state-of-the-art digital sound system with 7.1 surround sound. For convenience, the room’s lighting, window coverings and temperature are all controlled through a remote wireless iPad touch screen. A turn-key business center, elegantly appointed restroom and banquet service station complete the upstairs suite. Down the spiral staircase, you will find yourself in the richly appointed function area, fully integrated with sound and a 65 inch high-definition LCD screen that can connect with the displays upstairs. A full-service banquet station, bar and elegant seating in the round set an elegant stage for cocktail or luncheon receptions and executive dinners.

Flynn believes in providing meeting planners with a personal experience at the property and leads a skilled and dedicated sales team who shares his vision. “We want you to see firsthand all we have to offer,” he said. “Come get to know us through one of our FAM trips, choose a more personal site visit with a member of our expert sales team, or if you’re short on time, take a tour using our Virtual eSite Inspection capability.”

Accommodations at the Peppermill harmonize contemporary amenities and conveniences with plush surroundings designed for comfort. Custom-made, double pillow-top mattresses, 42 inch high-definition LCD TVs and media hubs are featured in the well-appointed rooms. “We provide an outstanding product,” Hughes said. “Our rooms, restaurants, entertainment, meeting space…all are on a par with the very best hotel casinos in Las Vegas.”

In a move to benefit the property and the community, the Peppermill chose to invest nearly $10 million to convert the entire property to geothermal energy, a major project completed in 2010. “We are very mindful of energy conservation and the pressing need to go green,” Hughes said. “With this new geothermal system, we can heat our whole property and all the domestic water sources — from the water in the rooms to the pools and spa — with geothermal energy.” Harnessed from a geothermal well on the Peppermill property, the renewable energy results in a dramatic decrease in the site’s dependence on fossil fuels.

The Peppermill Resort Spa Casino specializes in pairing impeccable service and quality with ideal meeting venues and accommodations. The resort promises a state-of-the-art facility with luxury amenities at a reasonable price. As explained by Flynn, “There is no better value for a group than the Reno market. And in Reno, there is no better value than the Peppermill.”

Contact: Julia Jeffers
775-689-7114
jjeffers@peppermillreno.com

March 11, 2011 (Reno, NV) –It was 1971 when a simple coffee shop and lounge opened in Reno. Forty years later, the Peppermill Resort Spa Casino has become a local landmark, sprawling more than two million square feet.

“My father and his best friend started the Peppermill at its current location back in 1971,” says Billy Paganetti, director of casino marketing. “It was just a coffee shop and the Fireside lounge on one acre with 15 slot machines.”

Today, the resort boasts 2,000 slot machines, 48 table games, along with a high-tech sports book. It’s also home to 10 restaurants, 16 bars and lounges, EDGE nightspot, Spa & Salon Toscana and Fitness Center, two pools, the Tuscany Events Center, several shops and boutiques, and more than 1,600 guest rooms including the all suite Tuscany Tower.

“The ownership’s willingness to reinvest in this property is endless,” Paganetti says, “and that’s part of what makes the Peppermill so special.”
This ongoing enthusiasm for creating Reno’s favorite place to play and stay inspires all at the Peppermill, from owners to employees.

“A big reason the Peppermill has been so successful for 40 years is the culture of our company,” says Bill Hughes, director of casino operations. “We value our employees, and they take great pride in their work, so it’s a mutual respect.”

This respect extends from the owners and employees onto every guest, with special consideration for the Peppermill’s many local customers.

“We have an amazing local following, and we value our locals,” Paganetti says. “We wouldn’t be the Peppermill without them, and we keep that in mind with every decision we make.”

In a move to benefit the casino and the community, the Peppermill chose to invest nearly $10 Million to convert the entire property to geothermal energy, a major project completed in 2010.

“The Peppermill is mindful of energy conservation and the pressing need to go green,” Hughes says. “With this new geothermal system, we can heat our whole property and all the domestic water sources — from the water in the rooms to the pools and spa — with geothermal energy.”

Harnessed from a geothermal well on the Peppermill’s property, the renewable energy results in a dramatic decrease in the site’s dependence on fossil fuels. The resort has also replaced its 55,000 square feet of lawn with artificial turf; an additional $100,000 investment taking the resort another green step forward.

From conserving resources to expanding entertainment, this Reno landmark has long been looking ahead. The Peppermill Resort Spa Casino celebrates its 40th birthday this year, reflecting on the remarkable growth from coffee shop and gaming spot to a world-class resort destination.

Contact: Julia Jeffers-Peaua
775-689-7114
jjeffers@peppermillreno.com

September 2011 (Reno, NV) – Being part of the unique high desert canvas of Reno-Tahoe has inspired the Peppermill Resort Spa Casino to adopt sweeping green initiatives to dramatically reduce the Resort’s carbon footprint. For several years the Resort has been mindful to minimize the impact of operations on the environment while maintaining a premiere level of service and experience for guests. The Resort has used geothermal energy to heat the domestic hot water for the Tuscany Tower, including the 43,000 square foot Spa Toscana and Fitness Center as well as the two outdoor swimming pools and spas, since the 2007 expansion project. With the culmination of a $9.7 million investment, the entire Resort is now on-line to heat both space and domestic water with geothermal energy.

As the demand to conserve increased, the Peppermill continued to investigate new and innovative ways to save precious resources. Peppermill President, Bill Paganetti, engaged world-renowned geothermal expert, Dr. Jim Combs of Geo Hills Associates LLC of Reno, to consult on the existing historical data and information from earlier projects. Because the Peppermill already had a reinjection well on the property, Dr. Combs recommended a new geothermal well be drilled on the property.

It was a gamble. Drill a well tapping in to the geothermal aquifer, betting on finding water at the correct temperature that could be captured and converted to energy through a closed loop system then returned to the earth via a reinjection well, which would heat the entire Resort’s water and mechanical heat via geothermal energy.

With no guarantees and just a steadfast commitment, the Peppermill successfully hit proverbial pay dirt at over 4,400 feet deep, becoming geothermal energy innovators and making local history with a well of this magnitude. “No one else has a geothermal well of this depth in the city of Reno” said Dean Parker, Executive Facilities Director at the Peppermill. “In order for a well to produce the level of geothermal energy that could accomplish what we set out to do, we had to find water at 170 degrees that can pump 1,500 gallons per minute at 150 psi. With this well, we found that and more.”

The Peppermill is able to harness geothermal energy which now heats 100% of the Resort’s domestic water and mechanical heat throughout the 2.1 Million square foot facility, 24/7, effectively replacing the natural gas boilers that currently heat the facility. This renewable energy will help the Peppermill reduce its dependency on fossil fuels and save the company millions of dollars in natural gas use.

According to Dr. Combs, “The green energy heating addition to the HVAC system at the Peppermill will now make it the only resort in the United States whose heating source is totally provided from geothermal energy produced on the immediate property.”

The Peppermill Resort Spa Casino features 1,635 luxurious rooms and suites, two Tuscan-inspired pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Casino Cabaret, 24/7 gaming action, headliner entertainment as well as the 43,000 square foot Spa & Salon Toscana and Fitness Center featuring northern Nevada’s only Caldarium with indoor pool, sun deck and Secret Garden.

Contact: Julia Jeffers
775-689-7114
jjeffers@peppermillreno.com